Question 1

How does setting up QR payment slips work?

Accepted Answer

In the practice profile, you enter your bank address and QR-IBAN. Your invoices will then automatically be provided with a QR payment slip and reference number. If you prefer to use pre-printed QR payment slips, this is also possible.

Question 2

What happens to the recorded data when a subscription is cancelled?

Accepted Answer

If you no longer wish to use PRAXSYS, your data will be set to inactive. However, you can export your data before the subscription expires.

Question 3

What are the advantages of internet-based software?

Accepted Answer

Internet-based software offers the following advantages: Data is always accessible to authorized users from anywhere. The software is always up to date without manual updates. No installation is required and can be used immediately after registration. The software works on PC, Mac, tablet and smartphone. Data is not lost even if a device is damaged.

Question 4

How is data security ensured / data backup

Accepted Answer

Data security is ensured by encryption between the browser and server. Intercepted data cannot be read thanks to encryption - the same principle is used by authorities, banks and insurance companies. The data is continuously backed up multiple times.

Question 5

How does internet-based software work and where is the data stored?

Accepted Answer

Internet-based software (cloud solution) requires no installation and is operated via the browser. Access is via a secure line to protected servers with multiple data backup. All PRAXSYS data is stored in Switzerland in a protected data center. The service provider meets all security standards and is subject to Swiss data protection law. Access is secured by personal passwords.

Question 6

Where are the forms I create in the software saved?

Accepted Answer

All forms are saved in the Downloads folder on the local data storage. For manual management, the browser settings can be adjusted accordingly.

Question 7

I can't open the forms!

Accepted Answer

There may be no PDF reader installed. The free Adobe Acrobat Reader can be downloaded at https://get.adobe.com/reader/. After installation, select Acrobat Reader when opening PDF files.

Question 8

My password doesn't work

Accepted Answer

When logging in, pay attention to capitalization. For forgotten passwords, you can request a temporary password via 'Forgot password' to the registered email address.

Question 9

Can I access PRAXSYS with the iPhone?

Accepted Answer

Yes, PRAXSYS can be used without problems with the iPhone. Mobile optimization is one of the main advantages of the software.

Question 10

Which browser do I use to access PRAXSYS?

Accepted Answer

PRAXSYS is browser-independent and works with all common browsers such as Firefox, Google Chrome, Microsoft Edge, Safari, Opera and many others. Browsers not listed also usually work without problems.

Question 11

Can I also use PRAXSYS on my Samsung tablet?

Accepted Answer

Yes, PRAXSYS can be used on Samsung tablets if a Wi-Fi connection is available.

Question 12

Does PRAXSYS also work on my Mac?

Accepted Answer

Yes, PRAXSYS is platform-independent and works on every Mac, MacBook and iPad as well as all other standard computers.

Questions about practice software and billing

Billing

Data Security

Software